Support Resources

MDM are committed to offering the very best support and after sales service to both registered and non-registred users of our software.

Technical Support Procedure

Before contacting the MDM Support Team, please make sure you have checked the MDM Support Resources listed above, as they contains solutions for common questions and issues.

If, after reviewing the Support Resources, your query has not been answered, or you require help with something more specific, please contact the appropriate MDM Support Department. Please be sure to include the following information:

  • Your Serial Number (If registered user)
  • Please do NOT send compiled projectors, just the SWF file is needed.
  • If you are providing an FLA, please be sure to state clearly in your email where the problem occurs.
  • All files should be contained in a single ZIP.
  • Do NOT send any Attachments larger than 1mb. If your files exceed this, please upload your files to a server and provide us with the download link.

Registered users will take priority over non-registered, so please be sure to include your serial number if you are registered. Sending a Technical Query to a department/email other than Technical Support will result in a delayed response.

Click Here to Submit a Technical Support Request